Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ARThe best customer service in the industry!
“Riddick Insurance Group has the best customer service in the industry. I have known Mike for over 10 years now, and he’s always willing to help out or one of his excellent staff will jump in to help if I have any insurance needs. As a result of getting to know them I’ve sent several friends and colleagues to them, and they all tell me the same thing. Their rates are some of the best, and they are always great to work with. If you are looking for insurance, you should definitely give them a call. It will be hard to find a better insurance relationship anywhere.”
- AEach agent treats us with kindness and respect, often going the extra mile...
“The absolute best insurance practice in the land. I have been a client with the Riddick Insurance group for twelve years and I continue to be be impressed by their knowledge, support and genuine concern that the product meets the needs of our family. Each agent treats us with kindness and respect, often going the extra mile to insure all of our concerns are addressed. I feel valued, seen, respected and supported by this group. Thank you for being you!”
- SLQuick to respond and helpful
“Quick to respond and helpful.”
- ATSuper professional and friendly
“Charlotte Pennington has been amazing! Super professional and friendly. Explaining every detail along the way. Made the whole transition to new insurance super easy and stress-free.”
- JLI would highly recommend them without any hesitation.
“Riddick Insurance Group and the staff there is fabulous! I would highly recommend them without any hesitation.”
- BLExcellent employees and very knowledgeable on how to save you money.Brandon L., Raleigh, NC
- JCThey have a customer for life.Jay C., Raleigh, NC
“I have worked with Mike Riddick and Lora Voyles on several insurance policies. Their knowledge of the industry is unsurpassed. They provided a custom-tailored solution based on my individual needs. They have been available after hours for emergency issues and have always gone above and beyond to make sure everything was settled satisfactorily. They have a customer for life.”
- AI wouldn't use anyone else!Anonymous, Team Crabtree
“Mike Riddick and his staff are the best! Mike has always been a great friend and advisor. His knowledge of the insurance industry is second to none! What’s more he really knows my family and our needs and makes sure we are protected. I wouldn’t use anyone else!”
- MWOne of the best insurance groups,Meena W., Raleigh, NC
“One of the best insurance groups, I have been with them for close to 2.5 to 3 years. I have dealt with Mike Riddick and then Nathan Liggett. They are thorough, they support you, and take their time to explain everything. Nathan is a great asset and I could truly trust him with no questions.
” - ELI highly recommend Riddick insurance.Erik L., Raleigh, NC
“I have been using Riddick insurance for several years now. Joe Aiello and Bobby Jo Truax make you feel like a friend and not just another number. I’ve gotten personal phone calls from both of them when something wasn’t right with the policy. I know if I leave a message I’d get a call right back or if I send an email I get a response right away. That means a lot. When I call I usually get a human being on the line and not “push 3 for this department and or 5 for that department. I highly recommend Riddick insurance.”
- JL
“Charlotte is great to work with!”
- SF
“I’ve been insured (HO & auto) by the Riddick Group for 3 years (they were personally recommended) and everyone who I’ve dealt with during this time has been super DUPER. I’d like to give a specific shout out to April, she’s personable, was johnny-on-the-spot with the information & changes I needed recently, and made everything easy. Thanks April!”
- BG
“Matt and the team are effective, knowledgeable and are very organized. I wanted to call them about my Policy and they were already on it and called me first to save us money. They are super easy to work with, and very fast in getting your paperwork in on time. I appreciated working with them!”
- CE
“Riddick Insurance Group is top notch! You can call their office and always get a live person to speak with. If they say they are going to call you back, you get a call back… no following up on my part. Riddick has provided me better coverage for less money than what I had with my previous insurance policies and agent. Give them a call to get a comparison quote.
My agent, Kelley is always there when I have any questions or concerns and it is always a pleasure speaking with her. She is definitely a great asset to Riddick Insurance.”
- JH
“Great experience with Riddick Insurance and Kelley Aleman! She is very responsive and great at explaining policy coverage. Any questions I have, she is always available to answer!”